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Announcements Here you will find announcements regarding the forum and, from time to time, the game. Forum rules are also located here so make sure you read them.

 
 
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Old 09-20-2010, 04:23 PM
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Arilou Arilou is offline
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Default In the event of a banishment (read before requesting to be unbanished)

Please be aware that these forums are not an appropriate place to request that you be unbanished (or unbanned, unsilenced, unmuted, etc.). So do not post your appeals here.

Instead, the first thing you should do is contact the wizard who banished you through in-game mail (available at post offices throughout the game). If for some reason you cannot do that and the wizard has an account on this forum you may try using the private messaging system (though, in-game mail is always the best way to go).

If you believe the banishment was a mistake or given to you unfairly, politely and rationally explain that to the wizard. If you are unsure of why you were banished (and re-reading the rules did not help you) ask the wizard to explain the banishment in more detail. If you are aware that what you did was wrong, you are legitimately sorry, and are sure that it will never happen again, you can express all of that to the wizard and request that they give you a second chance by unbanishing you. However, while this may work for a lesser punishment (such as a silence or mute) be aware that wizards rarely unbanish people as they take banishments very seriously and only hand them out when they feel that you left them with alternatives.

If you feel that a wizard is abusing their powers, we strongly encourage you to either email us at wyvern@cabochon.com or contact a higher ranking wizard in-game (preferably an arch wizard). We take wizard abuse very seriously and look into all reported incidents.

You may also use that email if (after speaking to the wizard) you have not gotten anywhere and would still like to request an unbanishment. However, we don't make a habit out of overruling our wizard's decisions. If they banished you and then declined to unbanish you when you contacted them, there is usually a very good reason for it and so we suggest you just move on unless you sincerely believe that you were banished unfairly. We keep detailed logs, so if there was an incident of abuse or a mistake occurred, again, we will look into it and take appropriate action if necessary.

Notes:
  • If you are not sure of who banished/banned you, try to login to the banished account. A message should appear with a brief description of why you were banished and by who. Trying to shout while muted/silenced will reveal a similar message.
  • Banishments are forever, bans are until the next reboot. Make sure you know the difference. If the wizard tells you that they will not unban you and that you will have to wait for the next reboot to be able to login again, please do not email us unless you believe a wizard abused their powers when banning you. Chances are the ban will have ended by the time someone reads your email, so this is not a very effective approach to being unbanned.
  • You may find yourself wanting to delete a banished account for one reason or another, but we purposely (and for good reason) prevent this. As such, please do not ask us to unbanish an account so that it can then be deleted as that something we will not do.
 


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