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Bug Report Report any bugs with the game or the forum here. Note that it is usually best to use the bug command to report problems, so use this forum only as a last resort. If the bug involves quest information, mail a wizard.

 
 
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  #1  
Old 04-06-2008, 01:34 AM
Salkand's Avatar
Salkand Salkand is offline
 
Join Date: Apr 2007
Location: The dark marshes of the southern swamps
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Default Can't log in

So yesterday my client kept freezing and shutting down, so I logged off. I did some scans of my computer, freed up memory, and now when I try to log on I get this



Connecting to: www.cabochon.com with player Salkand
Connection closed by server.
Unable to connect to game server.
Please visit: http://www.cabochon.com/quickstart/trouble.html for instructions on how to connect.
Error code: java.net.UnknownHostException:

I checked, the game is not in a reboot, there are people online.
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“You put the Devil on the other side, and I will come to fight.” - Royce Gracie
  #2  
Old 04-06-2008, 01:50 AM
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Well that sucks. I don't know what the problem is. My only suggestion would be removing Wyvern from your computer and downloading it again.
  #3  
Old 04-06-2008, 01:51 AM
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Salkand Salkand is offline
 
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Default

I already did that.
__________________
“You put the Devil on the other side, and I will come to fight.” - Royce Gracie
  #4  
Old 04-06-2008, 01:56 AM
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Can you log on an alt?
  #5  
Old 04-06-2008, 01:58 AM
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Salkand Salkand is offline
 
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Default

I do not have alts, and until I hit level 30 I wont even bother with them.
__________________
“You put the Devil on the other side, and I will come to fight.” - Royce Gracie
  #6  
Old 04-06-2008, 02:01 AM
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Oh my god. You're crazy. You should go make an alt right now. You don't even know what it's like to be an elf or rak. That's nuts.
This is definitely a sign that you should make an alt.
  #7  
Old 04-06-2008, 02:02 AM
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Salkand Salkand is offline
 
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Default

No offense penny, but can we let one of the wizards give me advice next? Because you are drizing me stir crazy.
__________________
“You put the Devil on the other side, and I will come to fight.” - Royce Gracie
  #8  
Old 04-06-2008, 02:11 AM
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Ok sorry, I understand. I'm going to drive you crazy one more time though.
I don't think any wizards are on right now. I checked in shouts and no one replied, and I haven't seen any for a while. If I see one though I'll ask them to go check the forums.

In the mean time you should try making an alt and logging on on there. ^_^ It might help them find the problem too because then they'll know if it's your computer, your IP, or just that particular account.
  #9  
Old 04-06-2008, 08:20 AM
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Valkon Valkon is offline
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The Unknown host exception suggests you are having trouble with your dns.

If your'e using windows try:

nslookup www.cabochon.com

from the command prompt; start-run, type cmd and press enter.

It should return something like.
Non-authoritative answer:
Name: www.cabochon.com
Address: 207.229.97.12


If not you might want to fill in 207.229.97.12, in the server address on your wyvern client.
  #10  
Old 04-06-2008, 10:06 AM
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Teshuvah Teshuvah is offline
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Salkand, what is your status? I would have told you what valkon did and I am curious if it worked.

Tesh
  #11  
Old 04-06-2008, 02:40 PM
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Salkand Salkand is offline
 
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Location: The dark marshes of the southern swamps
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Default

Ok, so before Valkon's reply I tried several things, I tried to restart my computer to a safe point from april first, after that I retried to once again uninstall and reinstall wyvern. Now whenever I try to install the client again, it starts normally and ends up giving me this.

http://img407.imageshack.us/img407/4743/problemsle2.jpg


I did several checks on my memory as well as trying to free up some space.

(I guess it might be a good thing that I am getting a new computer in a few days).

Now it wont even let me open the client at all to get far enough to do as Valkon suggested.
__________________
“You put the Devil on the other side, and I will come to fight.” - Royce Gracie
  #12  
Old 04-06-2008, 04:28 PM
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Teshuvah Teshuvah is offline
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First shrink that graphic , its way too big for a message.
Second,
Ok that's a direct java error.
You need to uninstall java completely, reboot, reinstall java.
See if that helps.
Also make sure you have diskspace

Tesh
  #13  
Old 04-07-2008, 03:18 AM
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Salkand Salkand is offline
 
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Default

Teshuvah you are a genius!

and I didn't look at my post after I made it. I thought the image size was the one I always used...should have been small (with a link that enlarged it to normal sizes).
__________________
“You put the Devil on the other side, and I will come to fight.” - Royce Gracie
  #14  
Old 04-07-2008, 09:42 AM
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Teshuvah Teshuvah is offline
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Join Date: Apr 2007
Teshuvah has just set foot in the Tutorial Tower
Default

Ok im going to assume that means you can log in now

Tesh
 


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